I have been promoted to head a department of 32 people, and will start next month. There has been high turnover for the last 2.5 years despite annual bonuses. I have the impression that they have been left on their own far too long. The former boss said that the staff do not care about the job. They leave office on the dot. I have no idea how should I approach the situation on my very first few days there. Any idea? Thanks.
The Team Doc Says…
This does somewhat prove the point that money isn’t everything in a job, doesn’t it? Perhaps they have been left on their own for too long. Or perhaps they just had the wrong leader. Hopefully that person revealed more to you than bad news about the team. And before I forget, just because people leave work “on the dot” doesn’t mean they don’t care about their job.
I find it hard to believe that there are 32 people on a team who don’t care about their work. Your primary objective during your first month will be to find out more about your team members — what their goals are, how they fit in the big picture, and what they need from you (as their leader) to do their job to the best of their ability.
It would be a good idea for you to put together an action plan for your first few months on the job. There are two really good books that can help you do that. You can pick them up at amazon or other book stores. To find out more about them, just click on the title.
- The New Leader’s 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results
- The First 90 Days: Critical Success Strategies for New Leaders at All Levels
Planning your entrance to the team will set the tone for years to come. Good luck!
What about you reader? What action should this person take? Please leave a comment below.
{ 3 comments… read them below or add one }
This is a great post! It is always hard for a new leader to come in after a great or not-so-great leader. I think that the challenge is really on the new manager, as they must understand and quickly engage in unfamiliar territory. Your suggestions are great! Keep up the helpful information.
Planning an activity for the whole team will surely help you re-engage with your team. It’s a bit difficult for a newly promoted employee to handle this kind of situation but for sure as long as you will gain their cooperation, you will succeed.
Your team will thrive once they are able to build on commonalities. Activities that encourage this type of behavior will help your team unify. If your team understands each other, they can then support each other, once they are supporting one another, you will see them lift each other.