July 29, 2006
We moved to a more functional team-based organizational structure and our team leaders are suffering. Each team leader has been to a one week training course that covers skills like effective meetings, conflict resolution, problem solving and giving feedback, but it just isn’t working. They aren’t behaving differently. What should I do?
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June 26, 2006
I am setting up a team of 10 administrators. I have two that believe they have far more work then the others, although these two that complain spend the majority of their day either looking on the internet or making personal calls, how do I get them to stop looking at others and focus [...]
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