My manager would like to develop a common methodology to be used by the team I belong to. We are a team of bank managers that conducts daily sales and service meetings with our respective teams. The meetings last 25-30 minutes and we need a common method that employees team exercises for motivation, morale, sales and service learning. Can you suggest a site that will help me in working this task out and at the same time can you give me some tips or suggestions?

The Team Doc Says…

You’d be hard pressed to cover all those topics in a single 30 minute meeting.

Why not have a “topic of the day” meeting? Each day of the week could cover a different issue — for example sales on Monday, service on Tuesday, etc.

Since you have such a short amount of time, it’s very important that your meeting have structure. Set up a standard agenda. It might look like this:

Topic Introduction: 5 minutes
Topic Presentation: 10 minutes
Topic Discussion: 10 minutes
Meeting Feedback: 5 minutes

It’s really important to include meeting feedback so you can do a quality check on meeting the needs of your team members. Plus you’ll want to ensure that the time frames stay on track too and that team members feel it is a valuable use of their time. If they don’t, you’ll never accomplish the purpose for these team meetings.

Some resources that may help you are:

• How To Conduct Meetings That Achieve Results (Special Report)

• The Secrets to Masterful Meetings (Book)

Best regards,

Denise O’Berry
aka “Team Doc”