Team Members Make Promise, But No Action
Thursday, February 7th, 2008 at 7:56 pm by Denise O'Berry
Here’s my problem. Team members agree to take on certain tasks during the meeting, then they walk out the door and everything’s forgotten. What can I do to help people remember their action items and follow through on them?
The Team Doc Says…
That’s one of the main reasons most team members hate meetings — they feel like the time is wasted since no one follows up.
But it’s not the meetings that are the problem. It’s the people.
Make sure and document action items — what, who, when — during the team meeting. Then at the end of the meeting do a recap. After the meeting, notes are sent out with the action item list.
It will help your team keep track of all that needs to be done and assist in holding team members accountable.
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