There are a number of issues around trust and it will be a valuable exercise to find out why they don’t seem to enjoy this relationship.

I’d work hard to find out why. You could try and open discussion. You might go so far as to find out anonymously what the issues are to start with and then work as a group to discuss the findings.

I’d do this as a whole team face-to-face to be able to sense and capture where the energy lies.

It could be worth getting an external facilitator in who will be charge neutral – there may be someone within the organization.

Don’t skimp on this though – it’s worth a minor expense in the big scheme of things.

Regards

Martin Haworth