I recently moved here and made contact with a volunteer advice/information service which I have long been connected with. I was amazed to find mistrust between members and of the Management Committee, conflict between paid staff, and an unwillingness to move to fix it. I have already had some affect on training programs, on the way the Management Committee is regarded, and a few other things but I need to set it alight somehow. The problems arose from a botched amalgamation of three branches a few years ago and some ‘old hands’ won’t let go their grudges. Ideas appreciated!
Team Doc answers… What To Do About Team Member Grudges