Sometimes You Just Have to be the Boss

August 4, 2009

We have a team of 7 people (incl myself and my husband) at our vet clinic. Until recently, everyone has worked terrific together as a team. The work environment has been wonderful. Recently, we were shocked when our youngest team member told me that our team is no longer getting along, people are mad at [...]

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How to Eliminate Finger Pointing Between Shifts

July 28, 2009

The most common team building opportunity that I have is between the afternoon shift and morning shift. Either one or the other is always pointing fingers — “it’s the afternoon shift or it’s the day shift.” How can I solve this once and for all?

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How To Announce The Resignation of the Problem Team Member

July 5, 2009

I have had conflict with one of my Team Leaders for a year now. I have been working with HR to deal with the insubordination, innuendos, and undermining for over a year now from her. She has rallied the staff and surgeons to take sides against me this past week. Then HR received a corporate [...]

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How to Work for a Boss Who Doesn’t Believe in Teamwork

July 5, 2009

As an experienced manager, how do I respond to a know it all supervisor who thinks she is a leader but is more a dictator. She has many other issues and will take off sick for two days or more. I am really here to help and do not want to be contradicted when providing [...]

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How to Shift a Small Business to a Team Based Culture

June 2, 2009

We are a small company that has never really used the “team” concept before. Historically, everyone has had their little department to protect and promote. Now that we are growing, we need to foster a more united effort. We are getting a lot of resistance and undermining from the leadership staff. How do we shift [...]

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Carnival of HR – The Organizational Continuum

May 27, 2009

I am honored today to host the Carnival of HR — a collection of blog posts from around the interwebs full of good advice for you and your team.
When I think about organizations and how they work, it often reminds me of a continuum with recruiting at one end and the company at the [...]

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How To Reengage Team Members

May 23, 2009

I have been promoted to head a department of 32 people, and will start next month. There has been high turnover for the last 2.5 years despite annual bonuses. I have the impression that they have been left on their own far too long. The former boss said that the staff do not care about [...]

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How To Encourage Cross Training On Your Team

May 10, 2009

New to an agency with little turn-over. Most have been there for three years or longer performing only one task. I’ve started trying to have people learn responsibilities of others in case an individual who performs a task no one else does is not at work. I’ve guaranteed that learning another’s responsibilities [...]

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How To Deal With A Resistant Team Member

April 12, 2009

We implemented a new process over a year ago that a long-time colleague continues to resist. Despite continued efforts made over the months to work with this team member and ensure they understand, they continue to do old process, hampering productivity and reducing compliance. Team lead is aware but does not seem to be having [...]

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How To Put A Conflict Aside For The Good Of The Team

April 12, 2009

You have a team member who happens to be the best pitcher in a baseball team. This team member has had a misunderstanding with the head coach, they just don’t see eye to eye. Now the head coach will not play this player & makes him sit on the bench as a form of punishment. [...]

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