Companies are measuring performance, but they’re not measuring the success or failure of their measurements. It’s ironic, says Hewitt Associates, which found that 30 percent of companies don’t measure the success of their performance management programs at all. Hewitt’s study included 129 U.S. companies with median revenues of $2.5 billion. Despite not measuring the success of the programs, 66 percent of companies rely on their performance plans to make pay-increase decisions. Another 47 percent use the plans to make bonus decisions.
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