Negative Feedback at Performance Review Comes as a Shock

I’m a very experienced manager in retail in the UK. In a recent performance review its been pointed out that I’m not a team player. This has come as a shock to me but I do realize that its what other people say I have to consider. I’m currently dealing with many performance issues within my store. I have completed a feedback exercise and am building this into a development plan for myself. I just need some help to turn this perception of me around , whilst at the same time being firm with the non performance issues and certainly not looking like I’m backing in to people. I am a strong leader, I’m working with a team of managers who on the whole have less experience than me. how can I turn my perception around?

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What to do When the Rules are Ignored by Your Team

I have an issue with getting my employees to follow the rules in the office. I started in my position 8 months ago as a team leader. It was a unique situation. I was working the floor along with everyone else (I’m the youngest team member). Ive worked for the company for four years now and we have never had an manager in the office. When I came in as team leader, I had to start enforcing rules that were introduced by our new practice administrator. Before this we had the rules but they were never enforced by anyone. I’ve gotten part of my staff to understand the importance in this but they are also the newest staff its just the older staff that have been here for awhile that don’t want to follow the rules. What do I do?

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