New, Younger Team Leader Of An “Old” Team

I’m 29 and have recently started in a new job at an insurance company as, well, supervisor of about 23 people. With the exception of 1 or 2, all my new team members have been with the company for between 10-20 years and with the exception of a handful, they’re all older than 37; in addition, they’re all much more technically knowledgeable than I am, which is a bit intimidating.

At first, I thought they were a ‘well oiled machine’ having worked together for many years; however, there is some friction amongst the team (and as expected, a little towards me – although, I can understand why, particularly since a few of the team had applied for this position and were turned down). I know I shouldn’t feel daunted by all this, but it really does make me feel a little intimidated sometimes – especially since I’ve never really been in this scenario before (at my previous company, my team was 4 people.)

Budgets are tight, time is a rare commodity and some individuals think that team activities are beneath them. What can I, as the newbie, do to help foster a better sense of team within my unit – generally and on a daily basis, without really overwhelming them?  [Read more...]

Sometimes You Just Have to be the Boss

We have a team of 7 people (incl myself and my husband) at our vet clinic. Until recently, everyone has worked terrific together as a team. The work environment has been wonderful. Recently, we were shocked when our youngest team member told me that our team is no longer getting along, people are mad at each other, and that it’s starting to be a dreaded place to come to work. We have not noticed a problem and we’re unsure where the problem is coming from. Is this young person (whose own performance has gone down) the only one with a problem? How do we determine if/what the problem really is? We don’t want anyone of our small team to think we’re pointing fingers or placing blame, but we do need to get to the bottom of this issue. Suggestions?

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