How To Deal With A Boss Who Bypasses The Team Leader

My boss is a good guy with great intentions and a friend from many years back. I began working with him two years ago and our problem lies in him giving my staff assignments and work duties without even consulting me. He did so for a year-and-half, and then I got an opportunity to head another division which also came under his supervision, but in an industry that he does not master. After a few months in my new assignment he is doing it again, calling on my staff for information and asking them to report on matters related to current work and completely by-passing me. He does that once and sometimes twice daily. I usually find out from my staff that they’re working on something he’s asked them for. In the beginning I ignored it, then I tried to implement a system where we’re all on the same page – didn’t work, then I confronted him and explained to him he should maintain the chain of command and come through me when he needs information from my staff. Needless to say, nothing worked and this puts a lot of stress on me and my staff. I’ve got a Master of Science in management, worked in big and small organizations for over 25 years and everything I’ve learned tells me what he is doing is wrong. How do I deal with this situation? And, what can I do about it? [Read more...]

How To Get A Rude, Disrespectful Team On Track

I have a dilemma in that I started in as a new team leader and had the first meeting with 15 staff. They were rude, disrespectful, etc since they have always had the same leader for a long and did not want a new one. I was able to get control back over the meeting but now realize I have to find a way to work with this team to create a respectful environment and having said that I believe I will need a plan of action. Can you provide me a plan that I could use to get the team back.  [Read more...]