The First 100 Days Are The Toughest In A New Role

There’s nothing like using the first 100 days on the job to take advantage of newbie-ness and set the tone for what is to come. And, in reality, the work of a true leader starts way before day one on the job. If you are a new leader or plan on moving into a leadership role, here are some key actions you need to take to be successful.

  • Find out who the key stakeholders are for your area of responsibility. These are both internal and external contacts that will help enable your success. You’ll want to look across all levels of the organization, make a list and then prioritize it. Make sure you connect with administrative staff. These people are the glue that hold a company together and can make your transition to your new role much smoother.
  • Schedule 30 minute meetings with as many of your stakeholders as possible. Face to face is ideal, but if it’s not doable, you could use video chat or the telephone. Your objective during these discussions is to listen, not sell your agenda. This will be critical as you move into your new role. You want to know what is important to these people and learn about the culture of the organization.
  • Ensure the little details are taken care of for your first day on the job — office space, phone and computer set up, keys and ID badge are a few things that come to mind. You don’t want to waste precious time on the first day drowning in minutiae.
  • Read any important business documents like policies and procedures and the operations manual.
  • Prepare your action plan for Day One of your new role based on what you have learned about stakeholders and company culture. Make sure you set aside time during your first month to find out more about your team members — what their goals are, how they fit in the big picture, and what they need from you (as their leader) to do their job to the best of their ability.

It’s tough to walk into an organization as a new team leader and get instant respect. Be aware that every action you take, and every word you say will be scrutinized and set the tone for the days to come.

What do you think? Have I missed something? Please add your thoughts.

P.S. A really good book is The New Leaders 100 Day Action Plan. It's a great guide to use when moving into a new role. You can get a copy at amazon by clicking here.

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I coach high school baseball. Many of this year’s seniors have played together for 7-8 years and are more like brothers. That being the case, many are reluctant to attempt a leadership role and most won’t allow any of the others to take on that role because they don’t want to feel subservient. When challenged, they become defensive and sarcastic. It is increasingly difficult to motivate them to play up to their individual and team abilities. Do you have any suggestions? [Read more...]