We have recently been having some problems with things not getting done properly. We don’t know exactly which person to “correct” as everyone does everything. They all schedule appointments some, feed the animals some, etc. So, when we find a pet left without water or an appointment scheduled incorrectly, we don’t know who made the mistake. We’ve tried just speaking of the error to the group with “I don’t know who did this and it really doesn’t matter, but we do want everyone to try to do better…”. But, some become defensive and start pointing fingers….

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