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People come and go in organizations and when they walk out the door, they take their knowledge with them. On top of that, there's a generational shift taking place – Baby Boomers are moving out of companies while Gen X and Gen Y staffers are moving in.
Cross training your team members to share job responsibilities and skills is a smart move for your company.
What You Will Learn
- How to set the tone with your team for a cross training program
- Why your company is at risk if you don't cross train
- How to overcome team member fears
- What you need to do to get started
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Resources Mentioned In This Podcast
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