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You’ve Just Been Promoted to Supervisor, Now What?

There you are sitting at your work station, minding your own business and your manager calls you into his or her office. Slight panic sets in as you wonder what’s up, but before you work yourself up too much, your manager lets you know you’re being promoted to department supervisor. After you get … [Read more...]

Succession Planning or Replacement Planning? What’s The Difference?

Good morning. I was reviewing some old posts on Workforce.com and saw an entry by you in which you stated there is a difference between succession planning and replacement planning. Can you quantify the difference for me? The Team Doc Says... I can sure clarify it for you. Replacement … [Read more...]

How Do You Define a Key Team Member?

How do you define a key team member? Please give me example. Thanks. The Team Doc Says... The definition of a key team member will more than likely vary from team to team, but I would define them as a person who is integral to the product or service the team delivers. Maybe they are the … [Read more...]

What To Include In Team Code Of Conduct

What are codes of conduct? … [Read more...]

How To Close The (Mis) Trust Gap In A Team

My team is located all over the states. We seem to have communication and trust issues within our group. I wanted to come up with some team building exercises that can be done over the phone on one of our staff meetings. Do you have any recommendations or suggestions on any team building games or … [Read more...]