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How To Deal With Written Feedback That’s a Surprise

I would like to ask for your help in constructing a response letter to my new hired boss. There was this one time that we had a problem on who to manage the set of trainees we had on the operations area. Because of that incident she sent me a letter about it. The letter started with how she … [Read more...]

Do Your Team Members Trust Each Other?

Is trust important to a team? You bet it is. Without a foundation of trust, your team will never reach its full potential. So how do you find out the trust level in your team and what can you do about it? … [Read more...]

No, Team Leaders Should Not Behave Differently

Do team leaders get to act differently just because they're team leaders? Nope. One of the things you should remember is that your team will pay more attention to what you do than what you say. Remember when you were growing up and your Mom said, "Do as I say, not as I do." That is a death trap … [Read more...]

How To Build Trust In The Team Leader

How does a manager develop trust in the team? … [Read more...]

Team Feedback Not a Quarterly Affair

My team does a Peer Assessment Process each quarter where every team member rates all the other team members on ten different items. When I received my assessment results, I was shocked. I thought I was doing so well as part of the team, but my assessment says otherwise. … [Read more...]